Quck answer
To fix a DL or F error on a Whirlpool Duet Washer, follow these steps:
1. Check the door latch: Ensure that the door is closed properly and the latch is not damaged. If necessary, replace the latch.
2. Reset the machine: Unplug the washer for a few minutes and then plug it back in. This can often fix minor glitches and reset the control board.
3. Check the wiring: Inspect the wiring connections between the control board and the door latch. If any wires are loose or damaged, repair or replace them.
4. Replace the control board: If the above steps don’t work, the control board may be faulty and need to be replaced.
Remember to always refer to the Whirlpool Duet Washer’s manual for specific instructions and troubleshooting tips.
If your Whirlpool Duet washer is displaying an error code like F/dL, it means that there’s a problem with the door lock. The machine will try to lock the door at least six times before giving up and displaying the code. There are a number of things that can cause this error, including a door that’s not fully closed or engaged, something caught between the door and the gasket, a torn or broken boot, something stuck in the drain pump filter, a communication failure, or a faulty door switch.
Fortunately, you can fix most of these issues on your own using a Phillips and flat-bladed screwdriver.
Fixing the Door
Start by opening the door and checking for anything caught between the door and the gasket. Look carefully at the boot seal to see if there are any rips or tears that might be preventing the door from closing properly. If you can’t get the door to close and engage the lock, you’ll hear the machine click a few times before showing the error code. If you need to replace a faulty seal boot, be sure to unplug the machine first.
Step 1: Remove the Toe Panel
Take off the toe panel by unscrewing the three screws along the bottom edge.
Step 2: Remove the Top Panel
Unscrew the three screws at the back of the machine that hold the top panel in place. Carefully pull the panel back and off the machine, being careful not to cut yourself on the edges.
Step 3: Detach the Trim Ring
Use your hands to unsnap the trim ring from around the front door, pulling it until it releases.
Step 4: Remove the Dispenser Drawer
Open the dispenser drawer and push down on the locking tab to release it from the unit. Set the drawer aside. Remove the two screws that hold the dispenser housing in place and gently pry up the front control panel with a flat-bladed screwdriver. Lift the control panel up and place it on top of the unit, being careful not to unplug it.
Step 5: Detach the Retainer Spring
Place a flat-bladed screwdriver in the slot in the ring to pry the retainer spring loose from the machine. The retainer ring is what holds the boot in place.
Step 6: Detach the Boot Seal
Take off the boot seal from the front door’s lip and then remove the screws at the bottom and top of the front panel, putting them in a can. Slide the front panel down so you can detach the door lock wires from the front panel.
Step 7: Slide the Boot Off the Dispenser Tube
Pull the boot off the large plastic detergent and softener dispenser tube on the front left side of the machine.
Step 8: Detach the Boot Clamp
Loosen the screw on the right side of the machine that locks the clamp and boot against the washer tub. Detach the clamp and remove it along with the boot.
Step 9: Installing the New Boot
To install the new boot, align the tab at the 12 o’clock position on the tub and slip the back part of the boot over the ring of the opening. Make sure that it fits snugly against the lip by running your finger along its edge. Then, put the ring and everything else back in the reverse order of removal.
Filter Pump Cleaning
The machine has a large object filter located at the bottom behind the front toe panel. To access it, remove the three screws on the bottom of the toe panel and lift it up and out. Turn the handle on the large object filter counterclockwise to remove it and clean out its contents. To prevent this issue in the future, make sure to clean out pockets of clothing items before washing them.
Troubleshooting Communication Failure
If the door switch is not communicating with the control board, it may be due to a loose plug caused by vibration. To fix this, unplug the machine and remove the top panel by removing the three screws on the back of the washer. Check that each wired plug is fully inserted into the circuit control board near the front of the machine. Then, reattach the top panel.
Troubleshooting Faulty Door Switch
If all else is in order, a faulty door switch may be the problem. To access it, follow the previous steps to remove enough of the boot. Remove the three screws holding the switch, push back on it gently to remove it from its slot, unplug it, and replace it. Finally, reinstall everything in the reverse order it was removed.